Frequently Asked Questions

Did it Today is designed for students in Grades 1–6 who are ready to go beyond average and build real, lasting reading comprehension skills. Parents and guardians create and manage the account — giving them full visibility into their child's daily progress, scores, and growth over time.

Getting started is easy! Simply click Get Started, choose the plan that suits your child, fill in your details, and complete checkout. Your account will be created automatically once your order is confirmed.

Yes. All new users receive a 7-day free trial. A valid payment method is required to get started. If you don't cancel before the trial ends, your annual subscription will be charged automatically.

Please note that if you sign up using a discount code, the trial period may differ or may not apply, depending on the terms of that offer.

Not at all. All you need is a device with internet access and a web browser - and you're ready to go.

We offer two monthly plans designed for students who are serious about building high-impact reading habits. The Daily Reader ($7.99/month) is perfect for steady daily practice — 2 passages a day, building the consistent habit that compounds over time. The Super Reader ($9.99/month) is built for accelerated progress — up to 4 passages a day for students aiming for the top of their class. Both plans include full access to all exercises, progress tracking, scores, and achievement badges. You can switch plans or cancel anytime.

All plans are billed on a flexible monthly recurring basis. Your card will be automatically charged every month, and you can easily cancel anytime with a single click directly from your account dashboard. There are zero signup fees, zero cancellation fees, and zero hidden costs.

Yes, your subscription will automatically renew every month to ensure your child has uninterrupted access to their daily reading exercises. If you wish to cancel, you can do so at any time directly through your account dashboard. Access continues until the end of your current billing period.

Yes, you can easily upgrade or downgrade your plan at any time directly through your account dashboard. Upgrades take effect immediately, while downgrades or cancellations will apply at the end of your current billing cycle.

We accept major credit and debit cards, Link, Apple Pay, and Google Pay.

Each child needs their own account. This ensures that learning progress, exercise milestones, and badges are tracked accurately for every student.

You can cancel your subscription at any time with a single click directly through your account dashboard. Your access will remain fully active until the end of your current billing cycle. To avoid being charged after your 7-day free trial, simply cancel at least 24 hours before the trial ends. Please note that we do not offer prorated refunds for unused time.

Did It Today works on computers, tablets, and most smartphones - anything with a web browser and internet access.

Passages are selected automatically based on your child's grade level, so every student gets content that's just right for them. A Grade 2 student, for example, will always receive Grade 2 passages.

Quiz scores are tracked to monitor your child's performance and unlock badges. Only Part A – General Questions count toward the final quiz score.

All Part A – General Questions must be completed to finish the quiz and receive a score. Part B – Bonus Challenge questions are optional and unscored — but we strongly encourage students to give them a try for a deeper understanding of each passage.

Suggested answers are provided for the Bonus Challenge only when the student submits a response. If a Bonus Challenge is left blank, no suggested answer will be shown.

No worries! Quizzes can be retaken as many times as needed until your child feels confident.

Once a student passes a passage, it's marked as complete and removed from their list. If a student doesn't pass, the passage stays available for further practice.

Badges are awarded for completing quizzes, achieving high scores, and reaching key reading milestones.

Annual Graduation Badges celebrate a student's consistent effort and progress throughout the year - a great way to recognize their hard work!

Yes. The parent dashboard gives you a clear overview of your child's progress, including quiz scores, completed passages, and badge achievements — each available in their own section.

Grade promotion happens automatically on 1 August each year, during the summer holidays. Students remain in their current grade until that date and cannot be promoted manually before then.

To graduate from Did It Today, a student must complete the Grade 6 curriculum and earn the 'Grade 6 Graduate' badge. Once this achievement is unlocked, the student will be recognized as a Did It Today graduate during the annual update on 1 August — a wonderful milestone to celebrate their six-year reading journey!

Yes. Did It Today follows strict privacy and safety guidelines to protect young learners. All content is age-appropriate and carefully reviewed.

Absolutely! Did It Today works wonderfully for individual learners, homeschool families, and small classroom groups alike.

Simply click 'Lost Password' on the login page and enter your registered email address. You'll receive a reset link in your inbox straight away — click the link, enter your new password, and you're all set. If the email doesn't show up, check your junk or spam folder.

Visit our Contact Us page and we'll be happy to help.

Yes. Your username and password can be updated in your Membership Account.

Try refreshing the page or logging out and back in. If the problem continues, please contact our support team with a description of the issue and we'll look into it right away.

We store all personal and student data securely and use it solely to support and improve the learning experience. We never sell your child's personal data.